Subscription Terms

1. Subscription Plans

PrepSmart offers the following subscription tiers:

• Free: Limited access to 3 days of meal plans and up to 20 recipes.
• Premium: Full 7-day meal plans, 2,000+ recipe library, smart shopping lists, meal prep tools, and priority support.

Premium is the only plan available to new subscribers. Pro is closed to new purchases; existing Pro subscriptions continue unchanged, keep renewing at their current price, and retain full access to every feature included with Premium.

2. Billing & Renewal

Subscriptions renew automatically unless cancelled at least 24 hours before the end of the billing period.

Your subscription will automatically renew at the end of each billing cycle (monthly or annually) at the then-current subscription price. You authorise us to charge your payment method on file for the renewal.

3. Pricing

Prices are displayed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change subscription prices with reasonable notice. Price changes will take effect at the start of your next billing period.

Promotional pricing may be available on our website (prepsmart.net.au) for eligible users. Promotional rates apply to web-based subscriptions only and are not available through the Apple App Store or Google Play Store.

4. Cancellation

You may cancel your subscription at any time through your account settings or by contacting support. Upon cancellation:

• Your subscription will remain active until the end of your current billing period.
• You will not be charged for future billing periods.
• No refunds will be provided for partial billing periods.

5. Free Trials

If we offer a free trial, you will not be charged until the trial period ends. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription.

6. In-App Purchases (Mobile)

If you subscribe through the Apple App Store or Google Play Store:

• Payment will be charged to your App Store or Google Play account.
• Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.
• You can manage and cancel subscriptions in your device's account settings.
• Any unused portion of a free trial will be forfeited when you purchase a subscription.

7. Refunds

Refunds are handled in accordance with Australian Consumer Law. If you believe you are entitled to a refund, please contact us at support@prepsmart.net.au.

For App Store or Google Play purchases, refund requests must be directed to Apple or Google respectively.

8. Changes to Terms

We may update these Subscription Terms from time to time. Material changes will be communicated via email or in-app notification. Continued use of the service after changes constitutes acceptance of the updated terms.

9. Contact

For subscription-related enquiries, please contact us at:

Email: support@prepsmart.net.au