Terms of Use

Terms of Use

PrepSmart · Last updated: April 2026 · Effective: April 2026

These Terms of Use ("Terms") constitute a legally binding agreement between you and PrepSmart ("PrepSmart", "we", "us", or "our") governing your use of the PrepSmart mobile application and any related services. By downloading, installing, or using PrepSmart, you agree to be bound by these Terms. If you do not agree, do not use the app.

1Eligibility

PrepSmart is available to users aged 13 and older. By using the app, you represent that you are at least 13 years of age. Users under 18 must have parental or guardian consent. PrepSmart is intended for personal, non-commercial use.

2Description of Service

PrepSmart provides a meal planning and recipe management application including:

  • Structured weekly and multi-week meal plans
  • A recipe library with estimated nutritional information
  • AI-assisted grocery and shopping list generation
  • Meal prep and batch cooking guides
  • Calorie, protein, and macro tracking estimates
  • An optional personalised nutrition feature where users may enter weight, height, age, and activity level to receive a daily calorie estimate

PrepSmart is a meal planning tool only, not a medical, dietary, or healthcare service. All nutritional information is an estimate. We do not diagnose, treat, or provide advice for any health condition. The personalised calorie feature is intended for general wellness and meal planning purposes only.

All app functionality is fully accessible without requiring any special access or account type beyond standard registration.

3User Accounts

To access most features you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Keep your login credentials secure and confidential
  • Not share your account with others
  • Notify us immediately of any unauthorised use of your account

You are responsible for all activity that occurs under your account.

4Subscriptions & Billing

PrepSmart offers free and paid subscription tiers. Paid subscriptions are subject to the following:

  • Subscriptions are billed monthly or annually and auto-renew unless cancelled at least 24 hours before the renewal date
  • All payments are processed by Apple App Store or Google Play Store under their respective terms
  • Prices are displayed in Australian Dollars (AUD) inclusive of applicable taxes where required
  • You may cancel at any time through your App Store or Google Play account settings
  • Cancellation takes effect at the end of the current billing period — you retain access until then

5Refunds

Refunds for App Store purchases are governed by Apple's refund policy. Refunds for Google Play purchases are governed by Google's refund policy. PrepSmart does not control and is not responsible for refund decisions made by Apple or Google.

For exceptional circumstances, you may submit a refund request through the app. These are reviewed on a case-by-case basis and are at our sole discretion. Approving a refund does not waive our right to enforce these Terms.

6Acceptable Use

You agree not to:

  • Use the app for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorised access to any part of the app or its infrastructure
  • Scrape, reverse-engineer, decompile, or disassemble the app
  • Reproduce, distribute, or commercially exploit PrepSmart content without written permission
  • Upload or transmit malicious code, viruses, or disruptive content
  • Impersonate any person or entity

7Intellectual Property

All content within PrepSmart — including recipes, meal plans, text, images, graphics, software, and design — is owned by or licensed to PrepSmart and is protected by Australian and international copyright and intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the app for personal, non-commercial purposes only.

8Health Disclaimer

PrepSmart's content is for general wellness and meal-planning purposes only and is not a substitute for professional medical, dietary, or nutritional advice. Always consult a qualified healthcare provider before making significant changes to your diet or fitness routine. Individual results vary. PrepSmart makes no guarantees regarding weight loss, health improvements, or fitness outcomes.

Where users optionally provide health data such as weight, height, age, or activity level, this information is used solely to generate personalised calorie estimates within the app. It is not used for advertising, third-party tracking, or shared with any external parties.

9Limitation of Liability

To the maximum extent permitted by Australian law, PrepSmart and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the app. This includes but is not limited to loss of data, loss of revenue, or health-related outcomes. The app is provided "as is" without any warranty of any kind.

Our total liability to you for any claim arising from these Terms or use of the app shall not exceed the amount you paid us in the 12 months preceding the claim.

10Privacy

Your use of PrepSmart is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the app, you consent to the data practices described in our Privacy Policy.

11Termination

We reserve the right to suspend or terminate your account at any time if you violate these Terms or engage in conduct that is harmful to other users, third parties, or the integrity of the app. You may delete your account at any time through Account Settings.

12Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the app or by email. The "Last updated" date at the top of this page indicates when the Terms were last revised. Your continued use of PrepSmart after changes take effect constitutes acceptance of the revised Terms.

13Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the State of New South Wales, Australia, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

14Contact Us

For questions about these Terms:

PrepSmart Support

Email: support@prepsmart.net.au

Website: prepsmart.net.au

© 2026 PrepSmart. All rights reserved. · Governed by the laws of New South Wales, Australia.